SHIPPING & RETURNS
SHIPPING POLICY
All artwork is wrapped in paper, padded extremely well, and sent in a well-fitting sturdy cardboard box.
Most artwork will ship via USPS and most packages arrive within 2-4 days (domestic) from the time of shipping (includes tracking & insurance). International shipments will be sent via USPS or another carrier. International buyers, please note that shipping charges may vary from the amount you pay at checkout. Please email me with questions or to get an estimate.
International Shipments
Shipping costs are calculated at checkout based on package weight and distance. If there is any discrepancy -/+ we will let you know via email.
International packages are a bit outside of my control. Border fees, duties, and handling fees may be charged by other countries. Tracking is also quite unreliable with international shipments. That being said, I mail packages internationally every single week with great success overall!
Shipping costs cover fees, packaging supplies, time, labor, and storage.
CAN I PICK UP MY ARTWORK FROM YOUR STUDIO? Absolutely! You are also welcome & encouraged to pick up your original artwork in person at my studio in Santa Monica, California.
RETURN & EXCHANGE POLICY
Every order, commission, and sale is handled with care and as much clarity and transparency as possible. My goal is for you to be completely thrilled with your purchase!
Can I return the artwork I purchased? All sales of original artwork are final, but please do not hesitate to contact me so we can handle your particular case, and I'm sure we will be able to fix it.
If you wish to return a product, a restocking fee amounting to 20% cost will be applied. We are more than happy to exchange a product for you, you will have to ship the product very carefully in order to return it.
Contact me at achusantamarina@gmail.com